PointsBet Cryptocurrency Promotion Email Is A Scam — Delete It

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Written By Paul Costanzo on May 11, 2024
PointsBet crypto email

On Thursday morning, numerous customers received an email scam that seemed to originate from PointsBet Sportsbook. The fraudulent email promoted a cryptocurrency giveaway.

The matter is currently being investigated by PointsBet customer service, who strongly advise customers against clicking the link provided in the email.

Playinmichigan was sent the subsequent reply upon reporting the email to customer service.

We are currently investigating the email you received with urgency. Kindly refrain from clicking any links within the email. We will provide a prompt follow-up.

Shortly after, PointsBet made the following statement on Twitter:

In addition, a subsequent email was sent to certain customers containing the identical message.

UPDATE: PointsBet has sent another email to customers on Thursday afternoon, reassuring them that there has been no compromise to their account management or internal systems.

We appreciate your patience as we swiftly resolved a phishing attempt issue this morning. PointsBet sincerely apologizes for any inconvenience this may have caused our valued customers.

We have verified that this incident was a phishing attempt directed towards our mailing list. It is important to note that the third party involved did not have access to individual email addresses. Rest assured, there was no compromise of our core player account management or internal systems.

We apologize once again for any inconvenience caused.

PointsBet crypto email is likely a phishing scam

The email arrived in inboxes around 11 a.m. and appeared to be authentic. It was sent by “PointsBet Customer Relations” and contained the PointsBet logo. The email originated from the domain mail.pointsbet.com.

However, there were also evident indications of an email scam, beginning with the inclusion of “[Urgent]” at the beginning of the subject line.

In the initial paragraph, there was an error where a period was mistakenly used instead of an exclamation point to conclude a sentence. Additionally, customers were requested to send “any amount of cryptocurrency, and we will double the sum for you.” It is important to note that this offer does not pertain to a bonus bet or site credit, but solely guarantees the doubling of the customer’s cryptocurrency.

Additionally, a full unsubscribe link was haphazardly included at the bottom of the email.

However, it had been skillfully crafted to the extent that it posed a potential threat.

Email scam comes as rumors of PointsBet sale to Fanatics pick up steam

Although email scams are never ideal, the timing couldn’t have been worse for PointsBet. Just as rumors of Fanatics acquiring PointsBet’s US division were spreading, the scam email started flooding inboxes.

During the company’s most recent quarterly conference call, PointsBet CEO Sam Swanell verified that advanced negotiations were taking place for a sale.

On Thursday morning, PointsBet stock witnessed an increase in trading, possibly due to the speculation surrounding Fanatics. PointsBet is among the 15 online sportsbooks operating in Michigan.